Since 1927, Bird Chevrolet has been committed to providing superior customer service and quality products. We are a proud member of the National Automobile Dealers Association and we pledge to fully abide by their Code of Ethics. We pledge to:
*Operate this business in accord with the highest standards of ethical conduct.
*Treat each customer in a fair, open, and honest manner, and fully comply with all laws that prohibit discrimination.
*Meet the transportation needs of our customers in a knowledgeable and professional manner.
*Represent our products clearly and factually, standing fully behind our warranties, direct and implied, and in all other ways justifying the customer’s respect and confidence.
*Advertise our products in a positive, factual, and informative manner.
*Detail charges to assist our customers in understanding repair work and provide written estimates of any service work to be performed, upon request, or as required by law.
*Resolve customer concerns promptly and courteously.
*Put our promises in writing and stand behind them.